Merchant Services is the handling of electronic payment transactions for merchants, also referred to as credit card processing.
Merchant processing activities involve obtaining sales information from the merchant, receiving authorisation for the transaction, collecting funds from the bank which issued the credit card and sending payment to the merchant.
Fidelity Payment understands the value of helping merchants in compliance, working with them to ensure the best rates. Whether you're looking to take payments face to face, over the web or by phone we've got it covered. Your sales and service support is performed by the same representative to ensure quality and to provide a stable point of contact you can rely on.
We are here to help with statement analysis, employee training, reprogramming and installing credit card systems, trouble shooting technical issues, fighting fraud and chargeback issues and helping with accounting issues.